At Certed Technologies, we strive to provide excellent services and ensure your satisfaction. This Refund Policy explains our guidelines regarding refunds for the use of our website CertedTechnologies.com (the "Website") and our services. By accessing or using the Website or our services, you acknowledge and agree to the terms of this Refund Policy.
- Subscription Fees:
1.1 Subscription Fees: Certed Technologies may offer subscription-based services that require payment of a recurring subscription fee. The subscription fee is non-refundable unless explicitly stated otherwise.
1.2 Refund Eligibility: In the event of exceptional circumstances, such as a technical error or a mistake made by Certed Technologies, you may be eligible for a refund of subscription fees. Refund eligibility will be determined at our sole discretion.
1.3 Refund Request: To request a refund for subscription fees, you must submit a refund request to our support team at support@certedtechnologies.com within 7 days of the occurrence of the exceptional circumstances. The refund request must include the relevant details, your contact information, and a clear explanation of the exceptional circumstances.
1.4 Refund Processing: We will review your refund request and notify you of the refund decision within a reasonable time frame. If your refund request is approved, we will process the refund to the original payment method used, minus any applicable transaction fees or charges.
- Non-Refundable Items:
Certain items or services may be explicitly designated as non-refundable, such as one-time purchases, special promotions, or access to specific resources. These non-refundable items will be clearly indicated on the Website or during the purchase process.
- Changes to the Refund Policy:
We reserve the right to modify or update this Refund Policy at any time. We will notify you of any material changes by posting the revised Refund Policy on the Website. Your continued use of the Website or our services after the posting of the revised Refund Policy constitutes your acceptance of the changes.
- Contact Information:
If you have any questions or concerns about this Refund Policy or our refund process, please contact us at support@certedtechnologies.com. We will make reasonable efforts to address your inquiries and resolve any concerns you may have.
By using the Certed Technologies Website or services, you acknowledge that you have read, understood, and agreed to this Refund Policy.