With an impressive 24-year career marked by excellence in customer service, quality management, and innovative content creation, Lovleen Gureja shines as a master trainer in business communication, soft skills, entrepreneurship development, and employability skills. Her successful collaboration with diverse teams across various business sectors has positioned her as a leader in empowering individuals and preparing them for the workforce. Lovleen's exceptional skill in designing and delivering compelling training programs and materials has earned her accolades for effectively managing classrooms in both physical and virtual settings. Her contributions include comprehensive training initiatives in entrepreneurship, soft skills, and business communication, along with the development of engaging learning content. As a Master Trainer, Lovleen has spearheaded significant programs focusing on gender mainstreaming, Cyber Security, and specialized technical training in emerging technologies. Her professional journey also reflects significant contributions to enhancing customer service excellence and facility management, further establishing her as a pivotal figure in fostering skill development and employability. Lovleen Gureja's diverse skill set and unwavering commitment to enhancing individuals' capabilities make her an invaluable resource for organizations aiming to elevate their workforce's skills and performance.
Post graduate diploma in Computer Application (PGDCA) , Computers
This was a 2 year program
EmaarMGF
full-time
Was responsible for Quality Management , Call center operation, Customer Service , ISO certification Audits
Self Employed
full-time
Working as a free lance trainer for soft skill, entrepreneurship development, employment readiness, business communication, functional english
Mahindra Holiday Resorts India Limited - Club Mahindra
full-time
Responsible for customer service and quality management
With an impressive 24-year career marked by excellence in customer service, quality management, and innovative content creation, Lovleen Gureja shines as a master trainer in business communication, soft skills, entrepreneurship development, and employability skills. Her successful collaboration with diverse teams across various business sectors has positioned her as a leader in empowering individuals and preparing them for the workforce. Lovleen's exceptional skill in designing and delivering compelling training programs and materials has earned her accolades for effectively managing classrooms in both physical and virtual settings.
Her contributions include comprehensive training initiatives in entrepreneurship, soft skills, and business communication, along with the development of engaging learning content. As a Master Trainer, Lovleen has spearheaded significant programs focusing on gender mainstreaming, Cyber Security, and specialized technical training in emerging technologies.