Skills

  • Design Thinking for Executives
  • Managing Career
  • The Art of Networking
  • Develop and Nurture Relationships
  • Motivating People
  • The Happiness DNA
  • Discovering and Developing Our Mental Skills
  • Personal Effectiveness
  • Thinking Out of the Box
  • Effective Relaxation Techniques
  • Personal Impact
  • Time Management
  • Effective Volunteering
  • Personal Skills for Professional Excellence
  • Unleashing Creativity
  • Emotional Intelligence (EQ)
  • Personality Enhancement
  • Anxiety Management
  • Empowerment
  • Positive Mental Attitude
  • Attitude Building
  • Enhancing Memory
  • Priority Management
  • Body Language
  • Building Resilience
  • Ergonomics at the Workplace
  • Professional Business and Corporate Etiquette
  • Business Grammar Basics
  • Goal Setting
  • Promoting Self-Advocacy
  • Creative Problem Solving
  • Grooming for Success and Achieving Positive Image
  • Self Management
  • Critical Thinking
  • Harnessing Thinking Power
  • Socializing and Dining with Confidence
  • Creative Thinking & Problem Solving
  • Investing for Life
  • Stress Management
  • Cultivating Curiosity
  • Lateral Thinking
  • System Thinking Using 3QueST
  • Decision Making
  • Listen and Speak Under Pressure
  • Taking Initiatives
  • Design Thinking for Businesses
  • Literacy and Numeracy
  • Telephone Etiquette

About

With an impressive 24-year career marked by excellence in customer service, quality management, and innovative content creation, Lovleen Gureja shines as a master trainer in business communication, soft skills, entrepreneurship development, and employability skills. Her successful collaboration with diverse teams across various business sectors has positioned her as a leader in empowering individuals and preparing them for the workforce. Lovleen's exceptional skill in designing and delivering compelling training programs and materials has earned her accolades for effectively managing classrooms in both physical and virtual settings. Her contributions include comprehensive training initiatives in entrepreneurship, soft skills, and business communication, along with the development of engaging learning content. As a Master Trainer, Lovleen has spearheaded significant programs focusing on gender mainstreaming, Cyber Security, and specialized technical training in emerging technologies. Her professional journey also reflects significant contributions to enhancing customer service excellence and facility management, further establishing her as a pivotal figure in fostering skill development and employability. Lovleen Gureja's diverse skill set and unwavering commitment to enhancing individuals' capabilities make her an invaluable resource for organizations aiming to elevate their workforce's skills and performance.

Education

    IGNOU

    Post graduate diploma in Computer Application (PGDCA) , Computers

    This was a 2 year program

    Apr 2000 - Dec 2002

    MD University Rohtak

    Bachelors (BSc.) , Science

    Bachelors degree in Science

    Apr 1995 - Apr 1998

Experience

    Assistant General Manager

    EmaarMGF

    full-time

    Was responsible for Quality Management , Call center operation, Customer Service , ISO certification Audits

    Mar 2010 - Jun 2013

    Freelancer Trainer - Soft Skills And Business Communication

    Self Employed

    full-time

    Working as a free lance trainer for soft skill, entrepreneurship development, employment readiness, business communication, functional english

    Jan 2016

    Zonal Manager Customer Service

    Mahindra Holiday Resorts India Limited - Club Mahindra

    full-time

    Responsible for customer service and quality management

    Apr 2007 - Nov 2009

Acievement Certificates

    No Records Found

Portfolio

    Business Communication Trainer

    With an impressive 24-year career marked by excellence in customer service, quality management, and innovative content creation, Lovleen Gureja shines as a master trainer in business communication, soft skills, entrepreneurship development, and employability skills. Her successful collaboration with diverse teams across various business sectors has positioned her as a leader in empowering individuals and preparing them for the workforce. Lovleen's exceptional skill in designing and delivering compelling training programs and materials has earned her accolades for effectively managing classrooms in both physical and virtual settings. Her contributions include comprehensive training initiatives in entrepreneurship, soft skills, and business communication, along with the development of engaging learning content. As a Master Trainer, Lovleen has spearheaded significant programs focusing on gender mainstreaming, Cyber Security, and specialized technical training in emerging technologies.

    2016