To be the part of a team of hi-caliber professionals for challenging new assignments and responsibilities, thus sharpening my own professional skills, while at the same time, contributing my best to the overall development of the organization
(FALU & FNOKIA) – Order Management (SCM), WIPRO LTD - Chennai
full-time
Co-ordinates ordering activities OET, Sales order, SVO, VPO, OD, GR-GI, Shipment,
Customer invoice until final acceptance stage.
Perform order sanity check using Checklist in case of missing, unclear or wrong
information and collaborates with ALM Team to ensure order correctness.
IPM Tool monitoring whether any duplicates Orders has created or not.
Coordinate with Internal Business Partner (requestor) and Supplier for Purchase Order
Changes.
Taking all initiatives to stabilize the team without any escalation and taking out all the
calls related to any escalations and new process implement.
Monitoring the Power BI on daily basis to check whether team is achieving our targets or
not.
Distributing the daily reports among teams to check their quality and training given based
on their performance.
Managing the customer orders from pricing and availability queries through ordering,
shipping and invoicing.
Resolve any issues related to problem purchase orders, including pricing, vendor PO
creation.
Worked with customers, warehouse, and forwarders helping with export/custom issues.
Managing and maintain zero backlog orders on daily basis and deciding the rotational
shift to stablish the queue.
Co-ordinate with sales and the customer when purchase order revision is required.
Tracking day-to-day orders and Chasing HWSC for the delivery plans to meet the CCRD
to create the OD (outbound delivery).
Raising customer sales Invoice and help dispatch as per the criteria.
Distributing the RTS packing file among agent level to process the Pick and pack for
created OD.
Providing the confirmation for Transfer order for created OD to issue GI (Goods Issue)
and GR (Goods Receipt).
Monitor progress of an order throughout the shipment process.
Tracked orders and ensured customer due dates were met.
Analysing and collating the reports to minimize the complaints.
EDI transaction carried out for all the invoices performed by agents and daily reports
shared