Student Service Executive

Location: Bangalore, India
Employment Type: Full-Time

About Us:

Certed Technologies is a dynamic education and staffing company dedicated to providing high-quality training programs, recruitment solutions, and expert trainers to colleges, universities, and corporates. We are looking for a motivated Student Service Executive to join our team and support students in their learning journey.

Job Responsibilities:

• Serve as the primary point of contact for student inquiries, concerns, and support requests.
• Guide students through the enrollment process, course details, and learning resources.
• Provide administrative support, including maintaining student records and processing documentation.
• Coordinate with trainers and faculty to ensure a smooth learning experience.
• Assist in organizing student orientation programs, events, and feedback sessions.
• Address and resolve student complaints or escalate issues as needed.
• Collaborate with the sales and academic teams to enhance student engagement and satisfaction.

Key Requirements:

• Bachelor's degree in any discipline.
• 1-3 years of experience in student services, customer support, or academic administration.
• Strong communication and interpersonal skills.
• Problem-solving ability with a student-centric approach.
• Proficiency in MS Office and CRM tools is a plus.
• Ability to multitask and work in a fast-paced environment.

Why Join Us?

• Work with a growing ed-tech company making an impact in education and staffing.
• Opportunity to interact with students and help shape their careers.
• A collaborative and friendly work environment.
• Career growth and learning opportunities.

Key Skills for this Job: